Shipping policy

Effective Date: July 25, 2026

Thank you for shopping with VetteCluster. We strive to process and ship every order as quickly as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Our typical shipping time is 10–15 business days.

Please note that these are estimated delivery times and are not guaranteed.

Shipping Delays

Occasionally, shipping may take longer than expected due to circumstances outside our control, including but not limited to:

• Carrier delays
• Customs inspections
• Weather conditions
• High shipping volumes
• Supply chain disruptions
• Other unforeseen events

By placing an order, you acknowledge that delivery delays may occur and do not automatically qualify for a refund or cancellation.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Tracking information may take up to 24–48 hours to update.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address. VetteCluster is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue.

Contact

For shipping-related questions, please contact:

VetteCluster
support@vettecluster.com